Send Follow-up Messages to Your Respondents or Yourself

Send follow-up messages to your respondents or yourself using ActiveCalculator. Learn how to enable actions, create a lead generation form, and send follow-ups to your respondents or yourself.

Abdul Samad

Written by Abdul Samad

Powerful tool for lead generation and quoting, allowing you to easily collect submission data and follow up on leads. The process begins with adding a button to your calculator form, which enables you to gather the necessary information from your respondents.

To learn more about the Submit Button and its functionalities, check out this helpful article: The Submit Button.

In this guide, we'll walk you through the steps to send follow-up messages to your respondents or yourself using ActiveCalculator.

Step 1: Enable Actions

  1. E-mail submissions to Respondent: Toggle this option to send a copy of the submission form to the person who submits the form. This provides users with a record of their input.

  2. Receive Email Notifications: Activate this to notify yourself or your team upon new submissions. Set up as many e-mail addresses as you want to receive the calculator results when the user clicks the Submit Button.

Enable Actions in ActiveCalculator
Enable Actions in ActiveCalculator

Step 2: Create a Lead Generation Form

For this example, we'll create a simple lead generation form with a few questions asking for people's contact details, such as their name and email address, and a Yes/No question to segment leads.

Simple Lead Generation Form
Simple Lead Generation Form

Step 3: Send Follow-ups to Your Respondents (Paid Plans)

If you're on a paid plan, you can send follow-up emails to your respondents:

  1. Create an action to send a follow-up to a respondent.
  2. Send an email to respondents. The follow-up messages will be sent to the email address your respondent has provided in your calculator form.
    Send Follow-ups to Your Respondents
    Send Follow-ups to Your Respondents
  3. Edit the "Reply to" field to select who will receive messages when your respondent decides to reply to your follow-up (by default, replies are sent to the email address associated with your ActiveCalculator account).
Edit the Reply to Field
Edit the Reply to Field
  1. Add multiple email addresses or leave this field empty if you don't want to receive replies to your follow-up.
  2. Edit the body of your email or use "Recall information" to make your message more personal, such as calling your respondents by their name or thanking them and providing a summary of their answers.
Edit the Email Body
Edit the Email Body
  1. To send a follow-up to a respondent summarizing all of the questions and answers, click the "+" button or type the "@" symbol in the Email content section, then select the "All answers" option.

    Type the @ Symbol in the Email Content Section
    Type the @ Symbol in the Email Content Section
  2. Click "Save" when you're ready.

Respondents will receive an email with all their answers listed underneath each question.

Respondent Email Notification
Respondent Email Notification

Step 4: Send Follow-ups to Yourself

To notify yourself or your team members when someone responds to your form:

  1. Toggle "Receive Email Notifications".

  2. Enter the email addresses you want these follow-ups to be sent to.

    Enter Email Addresses
    Enter Email Addresses
  3. Customize the message you'll be sending to yourself or your team. You can use "Recall information" to view all responses or include a link to download your responses.

    Customize the Email Message
    Customize the Email Message
  4. Click "Save" when ready.

Once you've collected submissions, you can go to the Results panel to check them out. If you've set up follow-ups to be sent to your email address, you can also check your email inbox for the messages you've received.

Email Notifications
Email Notifications
Submission Results
Submission Results

By following these steps, you can effectively send follow-up messages to your respondents or yourself, enhancing your lead generation and quoting process with ActiveCalculator.

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